Thank you for shopping at URBANIC
If you are not entirely satisfied with your purchase, we are here to help.
Our products can be returned, please inform us by email within 14 days of the receipt of the product. Then, you have 14 days to return the parcel to us.
Before you return a product, please make sure that:
The product was purchased in the last 14 days
The product is in its original packaging
The product hasn’t been opened, used or damaged
We will consider the condition of the goods being returned when making a refund.
Please contact us before you send the product:
By email: firstname.lastname@example.org
We will ask you to send the product back to our warehouse with its original packaging.
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from URBANIC.
If you received a damaged product, please notify us immediately for assistance.
If you have any questions about our Returns and Refunds Policy, please contact us by email: email@example.com